top of page

Frequently
Asked
Questions

  • WHERE IS YOUR FACILITY LOCATED?
    French Creek Self Storage is located at 5545 French Creek Rd, Sheffield, OH 44054
  • WHAT ARE THE OFFICE HOURS?
    Monday - Friday: 9:00am - 5:00 pm Saturday & Sunday: Closed Access Hours: 24/7
  • WHEN ARE RENTAL PAYMENTS DUE?
    The rental due date is the first day of the month. A late fee is enforced on the 6th day if payments are not received by the 5th day of the month. The easiest way to get your payment to us quickly is through your online account.
  • HOW DO I PAY MY STORAGE BILL?
    You can pay your monthly bill online using a debit or credit card in our payment portal. Click the "Pay Rent" tab on our website.
  • WHEN CAN I ACCESS MY BELONGINGS?
    You can access your belongings 24/7
  • AM I REQUIRED TO STORE LONG-TERM?
    Tenants are never required to store long-term. We offer flexible month-to-month leases.
  • WHAT SECURITY FEATURES DO YOU OFFER?
    We offer an electronic security system, keypad gate access, fenced facility and good lighting.
  • DO I NEED TO PROVIDE MY OWN LOCK?
    Yes, you will need to provide your own lock for your unit. Please check with the office to see if we have any available for purchase.
bottom of page